This article applies to campervans in USA.
Your campervan is equipped with two batteries: the engine battery that powers the vehicle, and a secondary ‘house’ battery in the back, which powers the appliances* such as interior lights, USB chargers, water pump and fridge. The 120v power outlets and microwave are powered only by direct power from campsites.
We recommend charging the house battery overnight at campsites every few days to avoid it going flat, which will cause your appliances to stop working. The house battery will charge via the solar panel, but this is generally not enough to run it for your entire trip.
How to connect into power:
- You are provided with a power lead to connect the van to power at campsites.
- The power inlet on your van is on the outside on the driver’s side.
- Connect from the van to the power outlet (Campsite plugs may look different than the one pictured below.)
4. You should now be able to use the microwave and power outlets. Your house battery will charge automatically while connected.
Something still not right? Refer to our troubleshooting guide or contact our friendly Customer Care team. All of our contact options are listed at the bottom of this page.