Erin Shamburg
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Vehicle Leaks
Unfortunately, in heavy rain events campervans can leak as they are not completely waterproof. The most common areas for water leaks are roof vents, windows and doors. See below some information on...
My Passenger Window Wont Go Up or Down
This is one of the most common problems we get phone calls about and 99% of the time it is a very quick fix! There is a button on the driver's door that locks the passenger window. It can be easy t...
What if I get a speeding fine?
Non-Refundable Infringement Processing Fee A non-refundable $75 infringement processing fee will be charged per infringement to cover processing costs in relation to any speeding, parking fine or t...
I am missing equipment
If you find that you are missing an important piece of equipment when you are on hire, we apologize. Replacement of an item costing less than $100 may be affected without our authorization and w...
My keys are locked inside my vehicle, lost, or broken
Oh boy, you have locked your keys in your vehicle: During business hours - call our Customer Care team and we will be happy to assist. America: (+1) 800 469 4790 Please Note: You will be charged ...
Chevy Warning Lights
The warning lights on your Chevy Express dashboard are designed to alert you to potential problems with your vehicle. It is important to be familiar with the meaning of these lights so that you can...
I can't open the side doors to my vehicle
Oftentimes, doors cannot open properly from outside of the van due to the child lock being engaged accidentally. To undo the child locks on the side door of your camper, follow these steps: Open t...
My vehicle will not start
The most likely cause for your vehicle not starting is a flat battery. This can be caused by accidentally leaving the lights on, playing music, running the air conditioning or leaving the keys in t...
How to use your 110v outlets
To use your 110v outlets you must be plugged into shore power at a 30 AMP powered campsite. Once plugged in all outlets and adjacent USBs will have power.
How to use your microwave
The microwave is powered by 120-volt AC power and will only operate when plugged into shore power. Once plugged into shore power the lights on the microwave will light up and function normally. Ple...