Avatar

Fer Wicker

  • Total activity 111
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 1
  • Subscriptions 55

Activity overview

Latest activity by Fer Wicker
  • Avatar

    Fer Wicker created an article,

    Where can I park my vehicle during my rental?

    Unfortunately we are unable to offer on-site parking for your vehicle at any of our branches, due to space and safety (lots and lots of moving vehicles every day = increased chance of damage!).  Ou...

  • Avatar

    Fer Wicker created an article,

    Flat Tires

    Flat tyres are unfortunately part of driving any vehicle. No reason to panic though! Watch the video below to learn how to do it yourself. If you are not confident or you are unable to change the t...

  • Avatar

    Fer Wicker created an article,

    Stovetop Troubleshooting (USA)

    The gas cooker is not working? For the gas cooker to work ensure gas bottle is turned all the way on (turn tap on bottle anti-clockwise) and the isolation valve is open. Ensure for safety you turn ...

  • Avatar

    Fer Wicker created an article,

    Fridge Troubleshooting (USA)

    Firstly, we are sorry to hear your fridge is not working as expected. Find your issue below and let’s do a few troubleshooting steps to see if we can fix the problem. Fridge is not working? If the ...

  • Avatar

    Fer Wicker created an article,

    Contact Customer Care

    Can't find what you're looking for within our Help Desk or just prefer to talk to a human? Here are the ways you can contact us: Send us a message Call us: Australia: 1800 674 374 New Zealand: 0800...

  • Avatar

    Fer Wicker created an article,

    How to charge your 12V power system (house battery)

    This article applies to campervans in Australia and New Zealand. If you are renting a campervan in the USA, please refer to your in-vehicle manual. Your campervan is equipped with two batteries: E...

  • Avatar

    Fer Wicker created an article,

    Checking oil and coolant levels

    We recommend that you check the oil and coolant levels in your vehicle daily to reduce the likelihood of mechanical breakdown. You should check the oil and coolant when the engine is cool, first th...

  • Avatar

    Fer Wicker created an article,

    My keys are locked in the van/I've lost my keys

    Oh boy, you have locked your keys in your vehicle: During business hours - call our customer care team and we will be happy to assist. Outside of business hours - call our customer care line and fo...

  • Avatar

    Fer Wicker created an article,

    My microwave isn't working.

    To use the microwave installed in your vehicle, you must be plugged into a powered campsite.  Check the RCD/safety switch is in the up/on position, and that the van is receiving power by connecting...

  • Avatar

    Fer Wicker created an article,

    My lights are not working

    To operate the lights in your campervan the 12v isolation switch must be "on". This switch controls the whole 12v power system and if it is off, nothing will work. In most vans, it is located on th...