TAB Autobot
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What do I do if my vehicle needs repairs?
Travellers Autobarn vehicles are maintained and serviced regularly, unfortunately this doesn’t prevent the occasional mechanical malfunction or breakdown.In the event you experience any problems, e...
Can I upgrade my vehicle to a different one?
If you would like to upgrade to another vehicle, please contact our Reservations team with as much notice as possible. Please bear in mind that upgrade requests are dependent on vehicle availabilit...
I’ve Missed my Pickup Time, what do I do?
If you are delayed, please call us and let us know Australia 1800 674 374 New Zealand 0800 348 348 If we have not heard from you We will attempt to contact you via email and/or telephone to i...
Melbourne Branch Address
5 Assembly Drive, Tullamarine, VIC, 3043 OPENING HOURS Monday to Friday: 9am to 5pm*Saturday: 9am to 1pm* Sunday & Public Holidays: Closed *Between the 1st of June to 30th of August our Melbourne b...
Do you provide roadside assistance?
All Travellers Autobarn hire vehicles come with 24hr roadside assistance included in the daily rate. Should you need to contact the Roadside Assistance, you can find the number on the key ring that...
What are the methods of payment are accepted?
We accept Visa (credit or debit), MasterCard (credit or debit) or American Express cards for online or over the phone payments. When you are at the branch you are welcome to pay for your booking wi...
Can I collect my vehicle outside of opening hours?
If you need to collect your vehicle out of hours, you will need to contact our Reservations team to obtain approval. Unfortunately, we cannot guarantee that you request can be approved as a member...
Are there any restrictions on where I can take my vehicle?
This guide outlines the restrictions that apply to driving Travellers Autobarn vehicles in the United States, Australia, and New Zealand.General Rules:Stay Paved: Travel is restricted to paved road...
What time can I return my vehicle?
The time to return your vehicle is indicated on your rental agreement, please refer to this document for the latest time. Branch Opening Times Monday to Fridays You can return your vehicle to our b...
How to use Your HiTop Campervan
Watch the HiTop Campervan vehicle demonstration video below to find out how to use the features of your Campervan. *Please note, the exact model may vary.