TAB Autobot
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Can I change my return location?
If you wish to change your return location, you must first obtain approval from our Central Reservations Team and pay a fee. Contact them on: Australia 1800 674 374 New Zealand 0800 348 348 USA (+1...
Do I need a Credit Card to Hire a Vehicle
You MUST have a credit card with you when you collect your vehicle. This will be used to pre-authorise the selected bond amount. If you do incur extra fees, such as speeding or parking fines, this...
Can I Fit a Child or Baby Seat in a Vehicle?
The following vehicles are permitted to transport children in compliance with the codes and standards of Australia and New Zealand. Children under 6 Months Stationwagon - rear seat only Children 6 ...
Do I need to Refill the Fuel
Yes, Refill the Fuel Please return the vehicle full of fuel and provide our branch staff with your fuel receipt to show that you have refilled the Vehicle within 10KMs of return location. In a Hurr...
What is a one way fee?
A one way fee is applied to some bookings where a vehicle is returned to a different location than it was originally collected from. One way fees vary between locations, seasonality and length of b...
Do I need to Refill the LPG Gas Bottle
Yes, Refill the LPG Gas BottlePlease refill the LPG Gas Bottle prior to returning your vehicle. Keep a copy of the receipt to show that it was refilled within the last 24 hours and provide it to u...
Do I need to Clean the Vehicle before Return?
Vehicle Cleaning Guidelines Inside the Van Please return the vehicle respectfully clean. Brush out sand, remove all rubbish, and empty food from the fridge and cupboards. Wash any used pots...
What is the payment administration fee?
We accept Visa, Mastercard and American Express Credit and Debit Cards for in person payments. A non-refundable surcharge applies to payments made on the following cards: Visa Credit or Debit Card...