Oh boy, you have locked your keys in your vehicle:
During business hours - call our customer care team and we will be happy to assist.
Outside of business hours - call our customer care line and follow the prompts to be transferred to roadside assistance.*
Our phone numbers are listed at the bottom of this page.
Oops! You've lost your keys.
During business hours - call our customer care team and we will be happy to assist with possible solutions.
Outside business hours - if you need to access the van to sleep, please call our customer care line and follow the prompts to be call our customer care line and follow the prompts to be transferred to roadside assistance.*
Our phone numbers are listed at the bottom of this page.
*In Australia: In remote areas, Roadside Assistance might charge a call out fee for locked vehicle call outs, which Travellers Autobarn does not cover. In New Zealand: All locked vehicle call outs will incur a $165 call out fee (charged by Roadside Assistance) not covered by Travellers Autobarn).
Please note: key replacements are not covered by Protection Plus. If you lose or break your keys, you will need to replace them at your own cost. Good news is that for our campervans this can be done at any key cutting place for a very low cost!