To use the power points installed in your vehicle, your campervan must be plugged into a powered camp site.
Plug the vehicle into the power outlet on the campsite power post using the orange power lead supplied with your vehicle and make sure the RCD/safety switch is in the up/on position.
Can't find the RCD/Safety Switch?
The Hi5 RCD/Safety switch is located in the corner cupboard in the kitchen area or above the sink depending on the model.
The KUGA, Hitop and Budget RCD/Safety switch is located on the side of the kitchen bench.
The Chubby RCD/Safety switch is located under the seat of living area, beside the house 12v battery, on the wall at the drivers side.
Budgie RCD/Safety switch is located above the rear bench of the living area, on the wall at the drivers side.
Still having trouble?
For further 240v troubleshooting refer to THIS article.