If you are delayed, please call us and let us know
Australia 1800 674 374
New Zealand 0800 348 348
If we have not heard from you
We will attempt to contact you via email and/or telephone to inform you that your rental is ready to be picked up.
If we cannot get in touch with you and our pickup hours are over for the day, we will send you an email to let you know you will be required to pickup at the next available day, depending on which day this falls on.
Our pickup times are Monday-Friday 9am-3pm, Saturdays 9am-12pm (seasonal Saturday closures may apply, please confirm with your pickup branch).
We are closed on Sundays and Public holidays.
Please note some of our branches may fall into low season hours, which do not open on Saturday.