Monday to Fridays
You can collect your vehicle from our branch between 10AM and 4:00PM Monday to Friday
You can collect your vehicle from our branch between 10AM and 12:00PM on Saturdays*
Sundays and Public Holidays
All of our branches are closed on Sundays and Public Holidays.
*Please note that our Melbourne, Darwin, Auckland and Christchurch are subject to low season opening hours, during this time of year, they are closed on a Saturday also.
In certain situations you may be able to arrange an afterhours pickup of your vehicle, this must be booked in a least a week in advance of your arrival.
If approved there is an additional pickup fee that is payable, please see our Terms and Conditions for more details.
Pickups are performed on a first come first serve basis, so please be aware that on busy days you may experience a small delay.
To assist us to get you on your road trip quicker, please ensure you complete your Pre-Checkin before you arrive. A Pre-Check-In email will be sent to you 4 days prior to the day you are due to collect the vehicle.